Retail Express vs Vend

Why choose Retail Express over Vend?

Here are the top 6 reasons retailers are choosing Retail Express point of sale

Why choose Retail Express over Vend?

Here are the top 6 reasons retailers are choosing Retail Express point of sale

Retail Express is more affordable than Vend

Vend only has around 15% of the critical features that growing retailers need compared with Retail Express.

In addition to this, Retail Express is more affordable than Vend. For example, let’s say you’re a two store retailer with two cash registers at each store. Once you add Vend’s additional register fees, plus their phone support service, then convert this to Australian dollars, you’ll be spending around $400 per month. After two years, it will have cost you more than Retail Express.

All the while, you wouldn’t have had any of the crucial features and systems in place to help you grow your business successfully.

Retail Express is more affordable than Vend

Vend only has around 15% of the critical features that growing retailers need compared with Retail Express.

In addition to this, Retail Express is more affordable than Vend. For example, let’s say you’re a two store retailer with two cash registers at each store. Once you add Vend’s additional register fees, plus their phone support service, then convert this to Australian dollars, you’ll be spending around $400 per month. After two years, it will have cost you more than Retail Express.

All the while, you wouldn’t have had any of the crucial features and systems in place to help you grow your business successfully.

Retail Express support is all Australian

Unlike Vend, the entire Retail Express support and development teams are based right here in sunny Queensland, Australia. We are within your time zone and understand with clarity exactly what you need and how to fix it.

We take your personal requirements very seriously and provide unlimited local customer service and technical support as you grow your business from a few to a hundred stores (if that’s what you have in mind!).

Retail Express support is all Australian

Unlike Vend, the entire Retail Express support and development teams are based right here in sunny Queensland, Australia. We are within your time zone and understand with clarity exactly what you need and how to fix it.

We take your personal requirements very seriously and provide unlimited local customer service and technical support as you grow your business from a few to a hundred stores (if that’s what you have in mind!).

Retail Express hosts your data securely in Australia

Many Australian businesses want the safety and security of keeping all their important business data located in Australia.

Unlike Vend, Retail Express hosts your data in Sydney at the Amazon Data Centre – the world’s largest and most secure cloud hosting infrastructure.

Retail Express hosts your data securely in Australia

Many Australian businesses want the safety and security of keeping all their important business data located in Australia.

Unlike Vend, Retail Express hosts your data in Sydney at the Amazon Data Centre – the world’s largest and most secure cloud hosting infrastructure.

Retail Express helps you implement successfully

Unlike Vend, Retail Express provides a dedicated project management team and implementation service that guides you through the entire setup ensuring your foundations are set and you are well prepared for long term success.

Retail Express even provides a personalised data concierge service where we review, import, re-structure and upload your data for you.

With Vend, you’re left to setup, implement and go live on your own which can no doubt lead to stress and failure. Unlike Vend, our ongoing training, support and telephone service is with you for life at no extra charge.

It’s all part of the ongoing Retail Express service and our passion for retail.

Retail Express helps you implement successfully

Unlike Vend, Retail Express provides a dedicated project management team and implementation service that guides you through the entire setup ensuring your foundations are set and you are well prepared for long term success.

Retail Express even provides a personalised data concierge service where we review, import, re-structure and upload your data for you.

With Vend, you’re left to setup, implement and go live on your own which can no doubt lead to stress and failure. Unlike Vend, our ongoing training, support and telephone service is with you for life at no extra charge.

It’s all part of the ongoing Retail Express service and our passion for retail.

Retail Express provides superior customer service

Retail Express has a large team of highly trained retail consultants; ready to support and train you and ensure you get the most value from our software. We provide live telephone support via our local Australian Call Centre, rapid email response, training webinars, classroom-style boot camps, and much more.  It’s all part of our passion in helping see retailers succeed.
 
  • 99% of customer phone calls are answered within 30 seconds
  • Average customer satisfaction rating for each support interaction exceeds 95%

Retail Express provides superior customer service

Retail Express has a large team of highly trained retail consultants; ready to support and train you and ensure you get the most value from our software. We provide live telephone support via our local Australian Call Centre, rapid email response, training webinars, classroom-style boot camps, and much more.  It’s all part of our passion in helping see retailers succeed.
  • 99% of customer phone calls are answered within 30 seconds
  • Average customer satisfaction rating for each support interaction exceeds 95%

Retail Express is for growing retailers

Having the right systems in place for your growing business can mean the difference between success and failure?

Retail Express started life as a multi-store retailer – so we truly understand what retailers need in a growing business.

Vends primary market focus is on hobby and micro-retailers as their functionality and features aren’t suitable for a growing retailer. It works similar to an electronic cash register which is a hindrance for growing retailers.

Retail Express offers complete and robust functionality across all the major features that a retailer needs to be successful like inventory control, POS, loyalty and marketing, fulfilment and eCommerce.

That’s why most single to mid sized and enterprise retailers prefer Retail Express.

Retail Express is for growing retailers

Having the right systems in place for your growing business can mean the difference between success and failure?

Retail Express started life as a multi-store retailer – so we truly understand what retailers need in a growing business.

Vends primary market focus is on hobby and micro-retailers as their functionality and features aren’t suitable for a growing retailer. It works similar to an electronic cash register which is a hindrance for growing retailers.

Retail Express offers complete and robust functionality across all the major features that a retailer needs to be successful like inventory control, POS, loyalty and marketing, fulfilment and eCommerce.

That’s why most single to mid sized and enterprise retailers prefer Retail Express.

Retail Express is more flexible on tablet devices

Retail Express is a true browser based application – meaning you can use virtually any device to open a browser and start selling in seconds, such as an iPad.

Vend however requires downloaded software for the iPad which is different to their browser based product – making it more difficult for your staff to learn and use different systems.

Retail Express is more flexible on tablet devices

Retail Express is a true browser based application – meaning you can use virtually any device to open a browser and start selling in seconds, such as an iPad.

Vend however requires downloaded software for the iPad which is different to their browser based product – making it more difficult for your staff to learn and use different systems.

Retail Express develops integrated websites

Retail Express also designs and develops beautiful websites on the Magento platform which are deeply integrated with your in-store platform. The potential for profitable online growth is unlimited. 

Vend on the other hand only provides a limited proprietary website that has a fraction of the Magento functionality and integration features – resulting in limited growth for retailers.

Retail Express develops integrated websites

Retail Express also designs and develops beautiful websites on the Magento platform which are deeply integrated with your in-store platform. The potential for profitable online growth is unlimited. 

Vend on the other hand only provides a limited proprietary website that has a fraction of the Magento functionality and integration features – resulting in limited growth for retailers.

The Market Leader for Growing Retailers

The Market Leader for Growing Retailers

Instore

Engage. Sell. Grow.

Backoffice

Reduce costs. Streamline.

eCommerce

Design. Build. Integrate.


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