What to Look For In a POS Solution Provider

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min read
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Retail Express
February 7, 2024
Aaron Blackman
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CEO & Founder
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Retail Express
February 7, 2024

Table of contents

Not all POS solution providers are created equal. That is why, in order to find one that is best suited for your company and able to provide you with your specific business needs, you should first do your research to learn more about what is out there. Different companies will offer different features, and, based on your requirements as a business owner, some of them may or may not fit. Spare yourself the inconvenience of having to pay for something that you might not really need in the long run, or the prospect of missing out on something that you do need, and check out why Retail Express is the right point of sale systems supplier for you.

Pricing and Performance

The first question that you should be asking is what can they do for you, given the budget that you are willing to set aside to acquire their services. Knowing exactly what you need will help you identify the features that you will need to have in your system. Some providers offer a cost-efficient basic plan or package, but will later on reveal higher charges for add-ons and optimized features. These may not necessarily be relevant for your business, however. Others still will require you to shell out a fairly large amount for things like data storage or servers which are necessary in order for your point of sale software to run. In this case, what is most recommended for the budget-conscious, as well as for start-ups, is a cloud-based system that requires minimal setup and includes storage and processing space on a pre-existing central server.

Security and Accessibility

It is important to note that may would want to have unlimited, all-day access to the information on these servers, so that you can monitor reports and data about your business and finances anytime you need to do so. Aside from 24/7 access, you are also better off with a provider who can provide you with remote access anytime you need it. Retail Express, allows business owners to access their information via the internet anytime, and from anywhere. One worry that many people have in relation to accessing information over the internet is the possible security risk that it brings. That is why the security of the server as well as the connection that you use to access the data is very important. You should also make sure that your data can be periodically backed up in order to avoid the loss of files and valuable information should there be any technical problems in the future.

Efficiency and Flexibility

Sales can also be completed online, allowing for online stores or temporary shop locations to be setup quickly and easily. This enables you to take your shop right to where your customers are, making you more available and accessible. This sort of flexibility is one of the advantages that come with choosing an online POS system. Checkout processing also becomes more efficient with electronic computation options, system-encoded prices that are easily verifiable, and inventory management software that tells you on the spot if an item is available or not. Some systems even have the ability to generate invoices as well as reports, making the task less laborious and more efficient, as well. If entrepreneurs are able to see how technology can truly be used to your advantage, you will certainly be able to transform your company or business into a well-run venture, and, in effect, attract more patrons in the process.

Looking to fast track your growth with a smarter Retail POS System? Contact the Retail Express team today on 1300 732 618.

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We make switching to cloud POS easy

Our Retail Express onboarding and support team have all had professional experience as retailers and know the challenges you face. That's why it's our priority to ensure switching to our cloud-based POS software is easy.

  • Personal Support Manager: You'll have your own Australian-based Personal Success Manager who'll guide you through the process step-by-step. All costs included. They'll help format and import your data, get you up and running, guide you with your hardware and help with everything associated with set-up.
  • 5-Star ongoing support: Once you're set up, the support doesn't stop. We're renowned for our Australian-based customer support. Each of our experts has professional retail experience and knows the issues you face. Forget being palmed off to a help manual — you'll be individually cared for until we fix your problem, every time.
  • Knowledge Base, Training Academy & webinars: You'll have access to a comprehensive Knowledge Base with all instructions, a video library, Training Academy and more.
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