Scale your pet retail chain with intuitive multi-store software.
Managing and growing a multi-store business shouldn’t be this hard.
Consumer expectations and competition in the pet store sector is quickly rising.
Omni-channel isn't just a buzz word, it's a must do.
All it takes for your customers to shift to a competitor is one amazing, personalised shopping experience.
You need the right stock available at the right time. You need to grow your named sales. You need to properly integrate your bricks and clicks operations.
But without the right software supporting you, it's impossible.
You've worked hard to grow your business.
But growth has come at a cost.
You need to be more agile but your current IT systems are slowing you down.
You're trying to reduce operating costs but your software is one of the biggest overheads you have.
You don't have a centralised view of your inventory, customers and products.
Slow, manual and inefficient processes are costing you hours of productivity.
You recognise you need to be truly omni-channel but your online and in-store operations aren't set up to achieve it.
Your data is in silos and you're unable to use it to make informed business decisions.
Managing inventory for multiple stores and channels is a nightmare.
You're wasting thousands of dollars due to overstocking and understocking.
There's a number of solutions in the market, but nobody does multi-store software like we do.
Basic, entry-level POS software vendors:
Lack the hands-on support and retail expertise that our team provides.
Don't offer a Point of Sale with all the tools you need to maximise sales and service.
Don't fully integrate your In-Store and eCommerce operations for omni-channel success.
Can't effectively handle advanced inventory and fulfilment across all your stores and channels.
Make it difficult to create customer groups or run advanced loyalty campaigns.
Expensive enterprise-level software systems:
Require expensive consulting and in-house IT Staff to manage.
Charge you high annual licensing and maintenance costs.
Have exorbitant prices for on-boarding and integrations.
Are clunky, complex and difficult to use.
Are very slow to develop new features and can't adapt quickly in an unpredictable market.
Do not have local support experts who understand retail and your business.
Navigate the challenges and risks that accompany growth with a powerful cloud-based POS solution.
Your complex business needs a POS partner that is ready to tackle all operational challenges and fuel your growth.
Retail Express helps you run your back-office AND provide a world-class experience to your customers, effortlessly.
“I don’t think we would be the successful multi-store business we are today if we didn’t begin with Retail Express.”
– Grant Mayo, Owner, Nutrition Warehouse
Win sales with an intuitive cloud POS that makes shopping hassle-free.
Equip your stores with the right tools to consistently offer a differentiated in-store experience and maximise sales. Build a loyal customer base and become the 'go-to' destination for pet supplies.
Easy but powerful POS designed by retailers for retailers.
Direct integration to EFTPOS, Afterpay & Zip.
Get powerful ‘Google like’ predictive search with tailored cross-sell/upsell recommendations.
See your customer's full profile with transactions, lifetime value, store credits, vouchers and loyalty info, at the POS.
Avoid lost sales due to walk-outs by engaging your customers in-store or at pop-up stores with tablet PC compatibility.
Keep the sales rolling in even when your internet is down with Offline POS mode.
Hand over products to your customers without delay, with live notifications at the POS for Click & Collect.
Grow online sales and also drive traffic in-store with integrated eCommerce.
Integrate your physical stores with your Shopify/Shopify Plus, Magento, WooCommerce or BigCommerce site(s).
Sync all your key data such as inventory, customers, orders, products and pricing across all channels.
Leverage your entire stock from all your physical stores online and maximise sales potential.
Deliver orders faster with Ship From Store.
Drive in-store sales by showing live Stock-in-Store and offering instant Click & Collect.
Generate cross-channel gift vouchers that can be purchased and redeemed in-store and via your Shopify store.
Connect multiple eCommerce sites to your stores and run one single business with everything in sync.
Grow named sales with personalised marketing and loyalty campaigns.
Differentiate your brand by knowing each of your customers and their pets. Increase the lifetime value of customers and drive repeat sales.
Capture visitor details using in-store surveys and build customer groups for targeted marketing.
Create loyalty programs that actually make a profit with advanced features like minimum redemption spend thresholds, points expiry dates and bonus multipliers.
Drive repeat sales with targeted, personalised marketing campaigns and reduce manual work with automated SMS and emails via our ActiveCampaign integration.
Create exclusive promotional incentives for different customer groups and configure the rules and rewards exactly how you want to ensure healthy margins.
Get the right products into the right stores with automated replenishment.
Your customers need the product and they need it now. Win every sale and your customers' long-term loyalty with real-time inventory management that never lets you down.
Let the platform calculate the optimum inventory mix for each store based on real-time data & actual demand.
Factor in variables like run rates, supplier lead times and all stock statuses to better plan your inventory.
Review recommended reorder levels based on smart algorithms and auto-generate Purchase Orders.
Automatically allocate stock required for store transfers to avoid double selling to other customers.
Provide a superior customer experience with flexible fulfilment options.
Deliver products to your customers fast and guarantee 100% customer satisfaction on each order. Maximise the convenience for your shoppers and win the sale.
Sell products from suppliers that you currently don't hold stock for—Create special orders and arrange for store pickup or home-delivery at a later date.
Sell from inbound containers before the stock has arrived and allow pre-orders. Never say no to a customer ever again.
Allow your customers to choose from a variety of fulfilment options such as home-deliveries and warehouse pick-ups.
Source products from the warehouse and get them delivered directly to your customer's house.
Combine multiple payment types, fulfilment methods and locations in one single order and save time.
Offer partial dispatch to allow your customers to get the products you have in stock right away.
Easily manage suppliers, imports & COGS to maintain healthier margins.
Track all the moving parts of your business with greater visibility of your import and supply chain operations. Balance competitiveness and maintain margins with up‐to‐date data.
Make imports easy by tracking container status & ETA dates, managing cashflow and getting capacity planning right.
Get control over purchase order variances, and track your landed costs and margin impact in your preferred currency.
Get an estimate of your gross profit and cost of goods sold by applying freight costs & discounts to purchase orders.
Use just one master order to centralise purchasing for all stores, to all vendors.
Add freight and duty costs into your prices for better margin management.
Set Custom Attributes for Products
Segment your products by different attributes and create category specific reports that give you insights into your business.
Sort and filter your data
Make your reports easier to understand and analyse by sorting your data using columns with variables and multiple filters for suppliers, attributes, dates and more.
Apply Changes in Bulk
Download your data into Excel, apply changes and re-upload them easily. Edit products, attributes and prices in bulk.
Offline POS mode
Keep the sales rolling in even in the rare event that you lose internet connection, with offline POS mode.
Loved by thousands of Australian & NZ retailers
View All Case Studies“I don’t think we would be the successful multi-store business we are today if we didn’t begin with Retail Express.”
“Until you’ve seen and tried Retail Express you have no idea of what you’re missing out on with your current system. It’s saved us over 450 labour hours per week.”
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