One of the major challenges for Bags to Go with 27 stores across the country, was knowing what stock they had and in which store it was located.
Given their data is all in the cloud, there is no waiting for downloads and uploads to occur. All their inventory information is live data. Key staff can keep track of best sellers and move stock around as needed.
With the marketing and loyalty features of Retail Express, building ongoing relationships with customers is so much easier. It’s certainly easier to retain existing customers than find new ones.
Bags to Go can profile their customers as they come in store and then easily track and reward them with birthday vouchers or loyalty points.
In order to ensure a successful rollout to their entire store network, Bags to Go were appointed with an expert Implementation Manager from Retail Express who was there to provide a structured program and answer all their questions.