Beginning with just one store back in 2006, Marais has become the go-to for high end fashion in Melbourne and Sydney.
They now have two multi-brand Marais stores, three Givenchy stores and two new mono brand stores: Marais Off White – all powered by Retail Express.
“It’s so easy to see what’s on hand at any one of our multiple stores with Retail Express. With our old system, we had to wait over night for the server to sync with our one store and, even then, it was sometimes inaccurate” says Karlton.
With Retail Express, Marais are able to see in real-time exactly what’s available in any store giving them the ability to sell from any location with confidence.
“It’s very useful to have the ability to capture emails, name, phone and even an image for our customers as they make a purchase” says Karlton.
Once you begin collecting the data from your stores, you then have the ability to market to them in a myriad of ways – increasing repeat sales and average order values.