The Informed Retailer Blog

Fast track your growth with best practice insights from our Australian & New Zealand retail experts.

Don’t settle for a basic POS: Signs your point-of-sale system is holding you back

Published on

September 16, 2024

Free eCommerce Returns: Should Retailers Offer Them? (Latest Stats & Tips + How To Reduce Them)

Published on

September 16, 2024

5 ways Smaller Retailers Can Compete against Amazon & the Big Brands

Learn 5 actionable ways small to medium AU & NZ retail businesses can compete with Amazon and the big brands. Hint: we talk customer experiences & technology

Published on

April 8, 2024

Retailers: Preparing for Click Frenzy Main Event Nov 2022? Read This (& Get 5 Tips for Long-Term Gains)

Sale events aren’t just about fast cash flow. Plan & prepare like a Boy Scout, and you’ll enjoy a frenzy of clicks, not complaints, and customers eager to become loyal, lifelong brand ambassadors.

Published on

April 8, 2024

Recent news and articles

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What is a Purchase Order? How PO Automation = Retail Success. The Essential Retailers' Guide.

Learn all the vital stuff about purchase orders, why they're so necessary and how automation is a must-have if you’re serious about accelerating your retail business growth.

Automated Replenishment: How Inventory Management Software Algorithms Maximise Retail Sales

Learn why minimum stock level formulas don’t work for retailers and how automated stock replenishment can maximise your retail sales using real-world data and algorithms.

Bricks vs Clicks? Why Not Maximise Your Profits By Integrating Bricks & Clicks?

The phrase 'bricks vs clicks' is fast becoming outdated. Read how focusing on 'bricks and clicks' — and integrating both to work for each other powerfully is a far smarter and profitable move.

How To Deal with Angry, Difficult Retail Customers: A Guide To Calm Angry Customers

Covid caused a spike in bad customer behaviour, but difficult customers are not new. Read why it’s time retailers adopt a zero-tolerance policy for abuse & get tips to handle disgruntled customers.

8 Advantages Of An Omnichannel Strategy (& Integration): A Must-Read For Omnichannel Retailing In 2022

Omnichannel retail has powerful advantages over multichannel as it integrates — and puts the customer first.

Top 5 Omnichannel Retail Challenges & Why POS Integration Software Is Vital

Getting your online and in-store operations to work in perfect unison is no mean feat. Learn how an integrated system can help you overcome the key challenges.

How to Move Brick & Mortar Stores Online: Your 2022 Guide (& How Integrating Both Is Vital Post-Pandemic)

Learn what an omnichannel fulfilment strategy is, how it helps Aussie retailers and how it’s done.

Omnichannel Fulfilment Strategy - Logistics & Delivery: A Simple Guide for Aussie Retailers

Learn what an omnichannel fulfilment strategy is, how it helps Aussie retailers and how it’s done.

2020 Holiday Season: How retailers can drive revenue and set-up for future success?

Steps how you can prepare for success this holiday season.

Is Your Voucher Strategy Impacting Your Revenue Potential?

Promotional and gift vouchers are a key element of festive and holiday season marketing programs.

The keys for retailers to unlock a successful festive 2020 holiday season

Plan for shopping season success with these retail best practices.

How To Use Data-Led Tools To Optimise Your Retail Inventory

Understand the benefits of making data-led decisions to improve your inventory control, priorities and revenue across your stores.

Positive Signs for 2021: December 2020 Records Strong Year on Year Growth

December 2020 sales data for each retail sector shows positive Christmas trade results and promising customer sentiment for 2021.

Omnichannel Benchmarking Study 2021 – How Do You Compare?

See the results of our study of 22,000 retail stores and the level of adoption of key omni-channel practices

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