With 5 self-owned stores, a warehouse and a franchise as well, accurate and live data is invaluable for Sunny’s to ensure managers and staff are working off correct data.
Sales reports, inventory counts, incomings and outgoings are available anytime, without the need to sync with a server over night.
“I have the option to create one head office order and it can be auto created across all the stores and of course managers have the ability to update it before it is sent off”.
Before the move to Retail Express, managers at Sunny’s had to move to another computer to access the back office and it was rarely syncing with accurate data before they made an order.
Now, their data is accurate and they don’t have to leave the POS saving time and money invested in correct inventory.
“We had to come out of the POS screen or access a different computer entirely to do a transfer while the customer was waiting”.
Now, they can sell from another store instantly or do a bulk transfer quickly without leaving the POS. This allows managers to continue with important sales and customer service rather than admin.