Black Friday Special

30% off for one year + free onboarding on annual plans. Ends Nov 30.

Claim your offer →

Australia & NZ's #1 pet store POS

Pet shop POS system for pet stores

Kick start the business with a point of sale solution built for pet stores. The same system covers a new pet shop, one pet supplies store, or a multi-store chain. Build it on cloud POS. Create the customer experience and protect cash flow, with Australian-based retail experts.

Puppy eating from a white food bowl

You know what the pet store needs. The software has to make it possible.

You need a personalised experience for every customer. You need campaigns that bring them back. You need the right products at the right time.

Surviving the big pet chains takes that extra mile.

You need a retail system that supports the start-up from day one, and leaves you free to work on customers and growth.

Choosing software that still fits the plan later is the hard part.

Dog sitting beside a white bag of pet food

Switch to a POS purpose-built for pet stores.

You know what would help the store grow. The current systems stop those ideas from getting done.

You want each customer's experience to fit their pet, and a relationship that lasts.

Instead the day is paperwork, suppliers, inventory done by hand, thousands of SKU codes, and phone calls.

That does not grow the store or the customer base.

Shopper with a puppy and a staff member choosing a toy in a pet store aisle

Australia & NZ's #1 pet store software

Scale a pet retail chain with multi-store software.

Managing and growing more than one store should not be this hard. Growth has a cost.

Expectations in pet retail are rising. Omnichannel is required, not a slogan. One better experience is enough for a customer to leave.

You need the right stock at the right time, named sales that grow, and the shop and the website run as one operation.

Couple with a poodle choosing pet food from store shelves

Finding the right POS is hard. The wrong choice hurts the business.

You want a standout experience that works in-store and online, as one.

You're not sure which software will still help the business grow.

You're worried the software will be too complicated to use.

You're strapped for cash, and you still refuse to compromise on customer experience.

You're investing heavily. You need shoppers in the store and running costs kept down.

You don't have time to run admin by hand. You need software that streamlines and automates the work.

You want the business online, and the current systems hold it back.

You're fielding calls from staff and getting stuck in single orders.

You need to lift revenue and make ends meet in a market that keeps changing.

You need powerful retail software and professional support, without an expensive IT bill.

You need to move faster, and the current IT is the drag.

You know the business has to be omnichannel, and online and in-store are not set up for it.

You're trying to cut operating costs, and the software is one of the biggest overheads.

Your data sits in silos, so decisions are guesswork.

You don't have one view of inventory, customers, and products.

Inventory across multiple stores and channels is the hard part.

A pet store POS with integrated payments.

Win more sales from the counter. Equip every store with the same tools, and become the go-to for pet supplies.

  • Get the POS live quickly with guided support, and turn shop visitors into loyal customers.
  • Easy, powerful POS designed by retailers for retailers.
  • Direct integration to EFTPOS, Afterpay and Zip.
  • Predictive search, close to how Google works, with cross-sell and upsell recommendations.
  • See the customer's full profile at the POS: transactions, lifetime value, store credits, vouchers and loyalty.
  • Serve people in-store or at pop-up stores on a tablet, so a walk-out is not a lost sale.
  • Keep selling when the internet drops, with offline POS mode.
  • Hand products over without delay. Live Click & Collect notifications at the POS.
Customer tapping a card on a payment terminal

An integrated ecommerce site that also drives traffic in-store.

  • Integrate the ecommerce store with the POS.
  • Integrate the physical stores with Shopify, Shopify Plus, Magento, WooCommerce or BigCommerce.
  • Sync inventory, customers, orders, products and pricing across every channel.
  • Connect the current webstore, or have a Shopify store built with the Total Retail Package.
  • Sell from the stock in all the physical stores.
  • Deliver faster with Ship From Store.
  • Show live stock-in-store, and offer Click & Collect.
  • Sell and redeem gift vouchers in-store and on Shopify.
  • Connect more than one ecommerce site to the stores, and run one business in sync.
Shopper leaving with a small dog and several shopping bags
“I don't think we would be the successful multi-store business we are today if we didn't begin with Retail Express.”

Grant Mayo, Nutrition Warehouse

Sail through modern pet retail with Retail Express.

Cut duplicate work and exceed customers' expectations in-store and online. Reduce lost sales and lift margins with Retail Express.