Dispatch is too slow
When staff have to hunt through separate systems for web and store orders, dispatch times drag and customers are left waiting for their tracking numbers.
Retail Express
Retail Express order fulfilment software connects your POS and webstore to a professional pick, pack, and dispatch workflow for your own stores and warehouses, with integrated Shippit courier sync.
Common pain points
When staff have to hunt through separate systems for web and store orders, dispatch times drag and customers are left waiting for their tracking numbers.
Relying on memory or messy paper lists leads to the wrong items being shipped, costly returns, and wasted stock that should have been on the shelf.
If you can't see exactly where an order is (picked, packed, or in transit), your customer service team spends all day answering "where is my order" calls.
Retail Express
Support every order type with dedicated methods for Cash and Carry, Layby and Pickup, Delivery, and Warehouse Pickup. Each method automatically controls how stock is reserved and released across your network.
Book a demo →
Manage order processing directly from the till. Set source and fulfil stores, check supplier ETAs, and enter dispatch quantities without leaving the POS. Ideal for click-and-collect handovers and phone orders.
Book a demo →
Use the Fulfilment Report to process large queues of web and warehouse orders. Filter by store, payment status, and delivery method to generate efficient pick lists and batch dispatch items in seconds.
Book a demo →
Print invoice pick lists, generate Excel warehouse lists, and organize delivery routes with driver run sheets. Assign zones and drivers to your own delivery fleet for professional local fulfilment.
Book a demo →
Use a licensed shipping integration with Shippit to sync delivery orders for instant courier booking and label printing. Map your freight types to Shippit services and view tracking numbers directly in Retail Express.
Book a demo →Shopify
Ecommerce
Become truly omni-channel with the #1 integrated Shopify POS solution.
Xero
Accounting
Streamline your processes, introduce smart retail practices and make more informed ...
MYOB
Accounting
Streamline processes, introduce smart retail practices & make informed decisions with ...
Afterpay
Payments
Provide the experience and payment options today’s shoppers demand with our Afterpay - ...
zipPay
Payments
Offer Buy Now Pay Later solutions to your customers with direct integration to Retail ...
BigCommerce
Ecommerce
A design platform which lets you create stores that engage shoppers and make more sales.
Bike Exchange
Marketplace
The leading marketplace for bikes and accessories.
Blix
Analytics
Gives you walk-in and customer engagement numbers meaning you can assess performance ...
Answers for retailers in Australia and New Zealand.
Using separate apps means your inventory and shipping statuses are disconnected. Built-in order fulfilment software like Retail Express manages the entire process, from the initial sale to picking, packing, and shipping, ensuring your stock levels are always accurate and staff can process both web and store orders from one system.
Yes. In Retail Express, staff can use the POS Fulfilment tab to dispatch one-off orders, handle click-and-collect handovers, or process partial fulfil sales where a customer takes some items now and others later.
Yes. Shopify fulfillment is integrated; web orders sync into the Retail Express Fulfilment Report automatically. Once you dispatch the items in Retail Express, the shipment status is updated back to Shopify.
In Retail Express, the Source is where the stock is currently located, and the Fulfil store is where it will be handed to the customer or shipped from. If they differ, the system automatically creates a stock transfer.
When you fulfil a delivery order in Retail Express, the data syncs to Shippit for courier booking and label printing. This shipping integration ensures you don't have to manually re-enter delivery details into separate courier portals.
Yes. You can print individual or batch invoice pick lists and export driver run sheets. This helps organize your warehouse picking and local delivery routes by zone and driver.
Retail Express is order management software designed specifically for retailers, built directly into your POS and inventory. It manages customer orders from sale to delivery. It is not an enterprise-level OMS for 3PL orchestration, but rather a tool for managing your own store and warehouse fulfilment.
Core fulfilment features and the Fulfilment Report are included in your Retail Express subscription. Some shipping integrations like Shippit may require a separate licence. See pricing.
Professional order fulfilment software for AU & NZ retailers · book a demo