Hero Landscape

Retail Express

Shopify POS Integration & Live Inventory Sync

Retail Express shopify pos integration connects your Shopify store to a professional retail POS and inventory system, so products, orders, and stock stay in sync across every physical store and your online shop.

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Common pain points

Selling online shouldn't break your in-store inventory

Overselling and stockouts

When your webstore doesn't know what you just sold at the till, you end up selling products you don't have, leading to cancelled orders and unhappy customers.

Double-handling product data

Manually creating products in both your POS and Shopify is a waste of time and leads to errors in pricing, descriptions, and SKU mapping.

Disconnected customer data

If your in-store customers are invisible to your online store, you miss out on a unified view of their buying habits and cannot run effective loyalty programs.

Retail Express

How to choose the best POS system

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Z01 Source Of Truth Products
Create once · sync everywhere

One source of truth for products

Create products in Retail Express and publish to Shopify in bulk. Matrix products with size and colour variants publish as Shopify variants automatically. Map existing Shopify products by SKU on first connect so you don't have to start your catalogue from scratch.

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Z02 Realtime Inventory Sync
Prevent overselling

Real-time Shopify inventory sync

Select which stores contribute to Shopify inventory. Shopify inventory sync runs automatically when in-store sales or stock adjustments occur. Set inventory buffers to hold back floor stock from online sales, ensuring you always have stock for walk-in customers.

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Z03 Order Processing
Fulfil from the till

Integrated Shopify order processing

Shopify orders sync into Retail Express as sales. Staff see alerts on the POS for incoming web orders and process them through the Fulfilment Report. Manage pick, pack, and dispatch workflows in the same system that runs your stores.

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Z04 Customer Sync
One customer view

Unified customer and loyalty data

Customers sync both ways between Retail Express and Shopify. New online shoppers flow into your main database, and in-store customers push to Shopify. This gives you one record for every shopper, regardless of where they buy.

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Z05 Fulfilment Groups
Smart location routing

Omnichannel fulfilment groups

Configure fulfilment groups so web orders assign to the store with the best stock availability. Support shopify omnichannel workflows like Click and Collect, routing orders to the customer's chosen pickup location for faster service.

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Cross-channel vouchers

Sync Shopify with POS gift cards

Extend your shopify retail pos setup with integrated gift vouchers. Sync balances between your physical stores and Shopify so customers can buy a voucher in-store and redeem it online, or vice versa, with balances kept in sync.

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Shopify POS Integration & Live Inventory Sync FAQ

Answers for retailers in Australia and New Zealand.

While the native app works for pop-ups, growing multi-store retailers need deeper operational tools. Retail Express provides advanced inventory management, matrix purchase orders, B2B account customer pricing, and complex stock transfers, while maintaining a seamless shopify pos integration to keep your webstore perfectly synced.

For the first publish from Retail Express, especially for matrix/variant products, you should use the Mass Download spreadsheet. This ensures all variants publish together correctly, avoiding duplicate simple products on Shopify.

Retail Express acts as the source of truth. When you sell an item in-store, Retail Express automatically updates the stock levels on Shopify. You can configure Fulfilment Groups to determine exactly which stores contribute to your online inventory, and set inventory buffers to hold back floor stock.

Yes. Matrix products in Retail Express (like a shirt in different sizes and colours) group by their shared Manufacturer SKU and publish to Shopify as a single Variable parent product with size/colour dropdowns and hidden variant child SKUs.

Yes. Shopify orders sync into Retail Express as sales. Your staff will see alerts at the POS and can process the orders through the integrated Retail Express Fulfilment Report or POS Fulfilment tab, including picking and packing.

Yes. You can sync gift voucher balances between your physical Retail Express stores and Shopify. This allows customers to buy a voucher in-store and redeem it online, or vice versa, with the balance updating in real-time across both platforms.

Retail Express provides deeper retail functionality for multi-store businesses, including advanced inventory management, matrix PO templates, stock transfers, and detailed reporting that goes beyond what a basic shopify pos system typically offers.

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The source of truth for your Shopify store

Professional Shopify POS integration for AU & NZ retailers · book a demo

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