Overselling online
Selling the last item in-store while an online customer is checking out leads to cancelled orders and disappointed customers.
Retail Express
Retail Express syncs your in-store and online stock with Shopify in real-time. Automatically update your online store from POS sales, purchase orders and stocktakes to prevent overselling across all your locations.
Common pain points
Selling the last item in-store while an online customer is checking out leads to cancelled orders and disappointed customers.
Spending hours every week manually updating Shopify quantities from POS reports is a waste of time and prone to human error.
Without a real-time sync, your online store doesn't reflect your true stock levels, leading to missed sales or stockouts.
Retail Express
Once connected, all inventory updates happen in Retail Express and synchronise to Shopify automatically. Stock level changes from POS sales, refunds, mass uploads, stocktakes, purchase orders and adjustments trigger an immediate update for that product. This ensures your online store is always aligned with your physical inventory.
Book a demo →
Choose exactly which stores feed your Shopify available stock. You can combine quantities from multiple locations to calculate the total stock visible online. Adding or removing stores is simple, and Retail Express prompts an immediate resync so your web stock always reflects your current store list.
Book a demo →
Our event-driven sync means stock changes are pushed to Shopify the moment they happen. When an in-store sale occurs, the update enters the queue immediately. When an online sale is received, Retail Express reduces the available stock and syncs the new level back to Shopify, keeping both systems in perfect harmony.
Book a demo →
Reserve stock for in-store customers with intelligent inventory buffers. You can set a global buffer or custom buffers by product type to hold back a specific number of items from your online store. This prevents you from selling your last few items online when they are needed for walk-in customers.
Book a demo →
Use the "Prevent Disabling" feature to continue selling products online even when your physical stock reaches zero. This is ideal for pre-orders or items you can replenish quickly from suppliers. It maps directly to Shopify's "Allow purchase when out of stock" setting, giving you full control over your sales strategy.
Book a demo →
Fulfil web orders from a central outlet or via specific fulfilment groups based on customer location. If stock needs to be sourced from another store, Retail Express can create automatic stock transfers to the fulfilment store before dispatch, ensuring your inventory is always where it needs to be.
Book a demo →Our omni-channel POS software integrates with Shopify eCommerce to ensure your bricks and clicks stores operate in perfect unison. Try a FREE DEMO.
Learn more → Accounting SystemOur POS software integrates with XERO to provide true financial visibility and makes it easy to manage accounting and bookkeeping. Learn more with a FREE DEMO.
Learn more → Accounting SystemOur POS software integrates with MYOB to provide true financial visibility and makes it easy to manage accounting and bookkeeping. Try a FREE DEMO.
Learn more → POS PaymentsIntegrate Afterpay, the leading Buy Now, Pay Later service with Australia & NZ’s #1 POS software. Provide the payment options that shoppers demand. Try a FREE DEMO today!
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → Integration
Leading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → EDI & Marketplaces
Retail Express - the #1 Retail POS System - integrates with The ICONIC allowing you to profitably manage your marketplaces, physical and online stores from one centralised platform.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → Stock & LogisticsLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → EDI & MarketplacesRetail Express - the #1 Retail POS System - integrates with David Jones Online allowing you to profitably manage your marketplaces, physical and online stores from one centralised platform.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → Integration
Leading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → eCommerce StockOur omni-channel POS software integrates with Magento eCommerce to ensure your bricks and clicks stores operate in perfect unison. Try a FREE DEMO.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → EDI & MarketplacesBuild an integrated eCommerce and in-store experience that your customers and members will love with Retail Express & Marketplacer.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → Accounting SystemDeliver unrivalled omni-channel customer experience and operational efficiency with the #1 multi-store Retail POS Software and NetSuite ERP Integration. Try our Free DEMO
Learn more → POS Payments
Simplify your finances and retail management with the #1 Xero integrated POS.
Learn more → AnalyticsGet the retail reporting power and deep insights your need with the Retail Express POS and Phocas BI software integration. Try a FREE DEMO today!
Learn more → Stock & Logistics
Maximise accuracy of your inventory tracking and purchasing with an integrated RFID and POS Solution from Retail Express and RAMP. Try a FREE DEMO today!
Learn more → AnalyticsGet instant visibility of the performance metrics critical to omni-channel retail success with Retail Express and The Retail Score. Try a FREE DEMO.
Learn more → Stock & Logistics
Maximise accuracy of your inventory tracking and purchasing with an integrated RFID and POS Solution from Retail Express and RAMP. Try a FREE DEMO today!
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → EDI & Marketplaces
Retail Express - the #1 Retail POS System - integrates with The ICONIC allowing you to profitably manage your marketplaces, physical and online stores from one centralised platform.
Learn more → AnalyticsGet instant visibility of the performance metrics critical to omni-channel retail success with Retail Express and The Retail Score. Try a FREE DEMO.
Learn more → Enterprise Resource PlanningGet a best-in-class B2C and B2B omni-channel tech stack that's purpose-made for Fashion and Footwear Retail. Deliver unrivalled omni-channel customer experiences and operational efficiency with the #1 multi-store Retail POS Software and Sync ERP Integration. Try our Free DEMO
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → EDI & MarketplacesRetail Express - the #1 Retail POS System - integrates with The ICONIC allowing you to profitably manage your marketplaces, physical and online stores from one centralised platform.
Learn more → Ticketing
Retail Express - the #1 Retail POS System - integrates with the Leading In-Store Ticketing Automation Solution from Ticket-IT. Learn more with a FREE DEMO.
Learn more → Integration
Leading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → POS PaymentsIntegrate Tyro EFTPOS with Australia & NZ’s #1 POS software. Provide the payment options that shoppers demand. Try a FREE DEMO today!
Learn more → IntegrationLeading supplier of barcode scanners to perform stocktakes in Retail Express.
Learn more → eCommerce StockOur omni-channel POS software integrates with WooCommerce to ensure your retail stores and Wordpress ecommerce store operate in perfect unison. Try a FREE DEMO.
Learn more →Answers for retailers in Australia and New Zealand.
Manual updates are slow and lead to overselling. A dedicated Shopify inventory sync like the one built into Retail Express ensures that every time you make a sale at the POS, receive a purchase order, or complete a stocktake, your Shopify stock levels update automatically in real-time.
No. Retail Express becomes your single point of truth for inventory. Any manual edits made directly in Shopify will be overwritten by Retail Express during the next synchronisation to ensure data integrity across your entire retail business.
You can choose which stores contribute to your online stock in your Shopify integration settings. The available quantities from these selected locations are combined to show your total online sellable stock.
Buffers allow you to reserve a specific amount of stock for in-store sales. For example, if you have a buffer of 2, Shopify will show an item as out of stock when you only have 2 left in Retail Express, protecting your floor stock.
Yes, if you enable the "Prevent Disabling" feature in Retail Express. This is useful for pre-orders or items that are frequently replenished, allowing you to keep selling on Shopify even when physical stock in Retail Express is zero.
The moment the sale is completed at the POS, Retail Express reduces the available quantity and queues a synchronisation task to update the stock level on Shopify, preventing online overselling.
While sync is real-time, very large bulk updates or high-volume sales periods can create a short queue. Shopify's API limits also play a role, but the system is designed to prioritize orders and fulfilments for the fastest possible processing.
Click and collect uses store-level stock visibility. While it relies on the same core inventory data, it requires all stock for an order to be available at the selected pickup store.
Automate your Shopify inventory sync and stop worrying about overselling.