Your stock never matches the shelf
When the till does not talk to inventory, you oversell online, run out of bestsellers, and lose a night each week reconciling counts by hand.
Retail Express
Retail Express POS software gives product retailers cloud checkout, live inventory, payments, and reporting in one platform. Built for Australia and New Zealand retail, not table-service hospitality.
Common pain points
When the till does not talk to inventory, you oversell online, run out of bestsellers, and lose a night each week reconciling counts by hand.
Slow product lookups, a separate card device, and clunky refunds hold up the line exactly when you have the most customers waiting to pay.
Basic POS software locks your sales and stock to one machine, so you cannot see how the shop is doing, or spot what is running low, from anywhere else.
Retail Express
The biggest thing basic tills miss is stock. With Retail Express, the moment a product scans through the till your on-hand count drops, so what you see in the back office is what is really on the shelf. No end-of-day export into a spreadsheet, no overselling online because the shop floor sold the last one first. That live link between checkout and stock is the whole reason product retailers move off a cash-drawer app. See inventory management.
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Customers pay how they want and the line keeps moving. Retail Express takes cash and integrated EFTPOS, splits one sale across multiple payment types, and supports Afterpay and Zip for buy-now-pay-later, all from the same sale screen so staff are not juggling a separate device and re-keying totals. Account customers can put a sale on their statement too. See POS payments and buy now pay later at POS.
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Returns are where cheap tills fall apart. Retail Express handles refunds, exchanges, and store credit, even when the customer has no receipt or the item was on an account sale, and it puts the returned product straight back into stock so your counts stay accurate. Staff follow a clear flow instead of guessing, and every adjustment is recorded for you to review later. See gift vouchers and store credit.
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A dropped connection should not stop trade. Retail Express offers offline POS on eligible setups, so staff keep ringing up sales during an outage and every transaction syncs back automatically once you are online again, with nothing lost and no manual re-entry. For a busy shop, that is the difference between a quiet hour and a queue walking out. See offline POS.
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Selling online should not mean a second system. Retail Express links to Shopify and lets staff pick, pack, and complete web and click-and-collect orders right from the POS, drawing on the same stock as the shop floor. One product list, one stock count, one place to serve both the counter and the web. See click & collect and fulfilment & shipping.
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Because Retail Express runs in the cloud, you do not have to be standing at the register to know how the shop is doing. Check today's takings, what is selling, and what is running low from your phone or laptop, across one store or several, and let each staff member see only what their role needs. Updates roll out centrally, so there is no software to reinstall on every machine. See retail reporting and analytics.
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Answers for retailers in Australia and New Zealand.
Retailers choose Retail Express point of sale software because it combines the tools used at the counter with the tools needed to run the business. Staff can complete sales and refunds quickly, while owners can manage inventory, purchase orders, customers, and reports from the same platform. It is designed for product retail in Australia and New Zealand, with local support and integrations for Shopify, Xero, and MYOB.
Retail Express connects sales activity to the rest of your operation. When a product sells, inventory updates, the sale is available in reporting, and the customer record can be updated at the same time. This gives retailers better visibility of stock and performance, reduces manual admin, and helps teams make decisions from current data rather than separate spreadsheets.
Yes. Retail Express is point of sale software for retail businesses that sell physical products with barcodes or SKUs. It supports product variants, supplier purchase orders, stocktakes, laybys, promotions, multi-store workflows, and ecommerce connections. It is not designed as a full hospitality system for table service, kitchen displays, or tabs.
POS software is the program your staff use to scan products, take payments, issue receipts, and update customer and stock records at checkout. A POS system is the broader setup around that software, which can include compatible hardware, payment terminals, inventory, reporting, and business processes. Retail Express provides the POS software and retail back office in one cloud platform; you choose compatible hardware and an EFTPOS provider. If you are evaluating options, see our best POS system guide.
With Retail Express, yes. Every sale drops your on-hand count in real time, so the numbers in the back office match the shelf and you stop overselling online. This live link between checkout and inventory is the main reason product retailers move off a basic cash-drawer till. See inventory management.
Yes, on eligible setups. Retail Express offers offline POS so staff keep ringing up sales during an outage, and everything syncs back automatically once you are online again, with nothing re-keyed by hand. See offline POS.
Yes. It produces GST-ready receipts and reporting, connects to integrated EFTPOS such as Tyro and Linkly through compatible hardware, and links to Xero and MYOB so sales flow into your books. Support is based in AU & NZ time zones. See POS payments and retail accounting.
Retail POS software is built for barcoded product shops, boutiques, grocery, liquor, homewares, with inventory, laybys, promotions, and multi-store stock. Hospitality POS is built for table service, kitchen tickets, and tabs. Retail Express is retail POS software; if you need kitchen display or table plans you need a dedicated hospitality POS vendor. For venues with a retail line, see restaurant POS: when Retail Express fits.
No. POS software is the till program (Retail Express). A POS machine, POS terminal, or EFTPOS device is hardware or a payments device (Tyro terminal, touch PC, receipt printer). Most shops need both: Retail Express as the software, plus compatible hardware from our POS hardware guide. For integrated card terminals, see EFTPOS hardware.
Retail Express POS software is a monthly subscription per store. Card-processing and hardware costs are separate. See pricing.
Free or very cheap POS tools exist, but small retailers who need barcodes, live stock, and accounting links usually choose a paid cloud platform. Retail Express offers tiered monthly plans for AU & NZ; see pricing.
If you sell physical products with SKUs or barcodes in AU or NZ, it is likely a strong fit, book a demo to see it on your own products. Compare best point of sale software, retail POS software, or POS for small business for your scale.
Cloud checkout · inventory included · Shopify & accounting · AU & NZ support